Your privacy matters to us
Bob Burnett Agency respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect. We collect information that you provide directly to us when you request a quote, sign up for an account, contact us, or interact with our website. This may include your name, email address, phone number, mailing address, date of birth, property details, and any other information you choose to share with us. We also collect information automatically when you use our website, such as your IP address, browser type, operating system, device information, and browsing activity through cookies and similar tracking technologies.
How We Use Your Information. We use the information we collect to provide, maintain, and improve our services, including processing insurance quotes, managing your account, and communicating with you about your policy or inquiries. We may use your information to personalize your experience, send you relevant marketing communications if you have opted in, respond to your requests and customer service needs, and analyze usage patterns to enhance our website and services. We also use your information to detect, prevent, and address technical issues, fraud, or other illegal activities, and to comply with legal obligations and protect our rights.
Sharing Your Information. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep your information confidential. This includes insurance carriers and underwriters who evaluate your application, service providers who help us with marketing, data analysis, payment processing, and other business functions, and legal and regulatory authorities when required by law or to protect our rights. We may also share aggregated or anonymized data that does not directly identify you for research, marketing, or other purposes.
Bob Burnett Agency does not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security. We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Your Privacy Choices. You have the right to access, update, or delete your personal information by logging into your account or contacting us directly. You may opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails, though we may still send you non-promotional communications related to your account or services. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.
Third Party Links. Our website may contain links to third party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third party sites you visit.
Retention of Your Information. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Changes to This Privacy Policy. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
Contact Us. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected]. We will respond to your inquiry as promptly as possible.